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What to expect, from first call to feeling better

We've made every visit simple, comfortable, and clear: no guesswork and no surprise bills. Here's exactly how your time with us works, and how to get ready for your first appointment.

Download New Patient Form
The front desk at Empire Vein & Vascular Specialists, where a team member greets an arriving patient

15 min

early is all we ask: just time to finish your forms

Often this week

appointments are frequently available within a few days

We ❤ Insurance

Most insurance accepted, including Medicare, IEHP and more.

Your visit, step by step

What happens after you call

Four simple steps, and we guide you through every one of them — from your first phone call to walking out with a clear plan.

Download New Patient Form
01

We verify your coverage

After you reach out, our front-desk team collects your insurance details and confirms your benefits, free of charge. You'll know what's covered before any visit is booked.

A patient completing new-patient paperwork at the front desk
02

Meet your specialist

When you arrive, we check you in. Then one of our fellowship-trained vein and vascular specialists reviews your history and examines your legs.

An Empire Vein team member welcoming a patient at reception
03

Get your custom plan

Using a painless ultrasound, your doctor maps your veins, explains what's going on in plain language, and builds a treatment plan around your health and your schedule.

A sonographer performing a vein ultrasound on a patient's leg
04

Start feeling better

Most treatments are quick and in-office, with little to no downtime. We stay with you through recovery and follow-up, every step of the way.

A grandmother laughing as she hugs her grandchild in the yard
A specialist reviewing results with a patient in the exam room

Your first visit

A little prep makes it easy

Please arrive about 15 minutes before your appointment so you can finish any forms. You can also download them ahead of time and bring them completed. Here's what to have with you:

Insurance card(s)

And any related coverage information.

Referral documents

If your plan or physician requires one.

List of current medications

Including doses and supplements.

Co-payment, if applicable

We'll have already confirmed this with you.

Completed patient forms

Or arrive 15 minutes early to fill them out.

A well-hydrated you

Drinking plenty of water before your vein ultrasound makes things easier.

Get to know us first

Have a look around before you visit: our offices, the team who'll care for you, and the results we've helped patients achieve.

98% of the procedures we perform are covered by insurance

Most major plans accepted, including

Common questions before your visit

Everything you need to feel ready, and who to call if plans change.

Please arrive about 15 minutes before your scheduled time so you can complete any remaining paperwork. You can also download and fill out your forms ahead of time and bring them with you.

Ready when you are.

Book your free vein screening and our team will guide you from the first call to feeling better, at any of our 6 Southern California offices.

Book a Free Screening
or call us directly (800) 827-4267